Terms & Conditions

By using the New Zealand Institute of Sport website you agree to its terms and conditions detailed on this page.

Company Information

New Zealand Institute of Sport Limited (NZIS) is an NZQA registered and accredited tertiary training provider in New Zealand offering Certificate to Degree level courses specifically focused on careers in the sport, fitness and recreation industry.

NZIS has four sites located in Auckland (Greenlane and Papatoetoe), Wellington and Christchurch. The Head Office team is based in Wellington.

NZIS Head Office Physical Address
Westpac Stadium Centre
105 Waterloo Quay
Wellington 6011
New Zealand

NZIS Head Office Postal Address
PO Box 1260
Wellington
Phone: 04 495 8390
Fax: 04 495 8391
Email: info@nzis.ac.nz

NZIS Auckland
382 Manukau Road
Greenlane, Auckland
Phone: (09) 623 3472
Fax: (09) 623 3471
Email: auckland@nzis.ac.nz

NZIS Christchurch
66B Wharenui Road (also known as the Riccarton Club)
Riccarton, Christchurch
Phone: 03 961 3046
Email: christchurch@nzis.ac.nz

Using our eCommerce functions

We are currently developing eCommerce functions to enable students to pay for fees and course related costs online with a secure realtime payment system that accepts a credit card or debit card.

The name that will appear on your credit card statement when conducting a transaction on the NZIS website is “New Zealand Institute of Sport Limited”.

NZIS is a New Zealand business and all transactions will be billed in New Zealand dollars and are inclusive of Goods and Services Tax.

Refunds Policy

If for whatever reason a refund is due to you, refunds for student services such as printing and internet usage or goods such as text books, uniforms will be credited to the credit card or debit card used in the transaction.

Withdrawals & Refunds – Course Changes (Domestic Students)

If you are considering withdrawing from the course, please request a meeting with the Supervisory Tutor immediately to discuss your reasons. If you choose to withdraw at any time during the first eight days of the course you will be entitled to a full refund of any fees you have paid less a 10% administration fee. NO REFUND IS APPLICABLE AFTER THIS TIME.

In all circumstances NZIS will meet the requirements of the Education Act.

Withdrawals & Refunds – Course Changes (International Students)

If you want to withdraw or change your course, you can discuss it with the International Liaison Officer who will try to accommodate you in any way he/she can.

  • Should the student withdraw from the course at least 8 days prior to its commencement, we will refund you all course fees minus the registration fee and homestay registration fee components.
  • Should the student withdraw from the course less than 8 days prior to the course commencing, we will refund all fees minus 10% of course fees of NZ$500 (whichever is less), minus the registration fee and minus the homestay registration fee components.
  • Should the student withdraw from the course within 10 days after the course commencement, we will refund all fees minus 25% of course fees, minus the registration fee and minus the homestay registration fee components.
  • Should the student withdraw from the course due to the failure to obtain a visa, all fees are refunded minus the registration fee and homestay registration fee.
  • No refunds will be made if the student withdraws from a course more than 10 working days after its commencement.
  • All applications for refunds must be made in writing.
  • Genuine and valid reasons will be required before any refund is payable by NZIS.
  • If you require a refund, you must return all original documents and acceptance letters provided by us.
  • Refunds are paid directly to you. If you are applying from outside New Zealand, refunds will be sent to your last known address in the country you have applied from. Students enrolling through agents will have their refunds sent directly to students.
  • Fees cannot be transferred to any other person or institution.
New Zealand Institute of Sport